Privacy Policy

1. Introduction

At Fansted, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully to understand our practices.

2. Information We Collect

We collect information you provide directly, including your name, email address, profile information, and payment details. We also automatically collect usage data, device information, and cookies when you use Fansted.

• Account information (name, email, username)
• Profile data (bio, avatar, channel information)
• Payment information (processed securely via Paystack)
• Content you upload or share
• Communications with creators and support

3. How We Use Your Information

We use your information to provide and improve our services, process transactions, communicate with you, and ensure platform security. Specifically, we use your data to:

• Create and manage your account
• Process subscriptions and payments
• Enable creator-subscriber interactions
• Send transactional emails and notifications
• Provide customer support
• Prevent fraud and ensure security
• Improve and personalize the platform

4. Information Sharing

We do not sell your personal information. We may share your information with service providers who help us operate the platform (such as Paystack for payments and Resend for emails), when required by law, or with your consent.

5. Creator and Subscriber Data

Creators can see limited information about their subscribers as necessary to provide their services. This includes usernames and subscription status. Creators cannot access your payment details or personal contact information unless you choose to share it.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. This includes encryption, secure data storage, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data. You can manage most of your information through your account settings or by contacting our support team at support@fansted.com.

9. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze platform usage. You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

10. Third-Party Services

Our platform integrates with third-party services including Paystack (payments), Supabase (authentication and storage), and Resend (email). These services have their own privacy policies governing their use of your information.

11. Children's Privacy

Fansted is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at support@fansted.com.